Welcome to your Customer Service Survey 1) Which BLH store do you most frequent?SpringfieldJacksonvilleTaylorvilleI visit multiple locations equally2) How would you rate the friendliness and helpfulness of the staff?(1) Not friendly/helpful(2)(3) Somewhat friendly/helpful (4)(5) Very friendly/helpful No opinion/Don't Know3) How would you rate the knowledge of the staff?(1) Not knowledgeable (2)(3) Somewhat knowledgeable(4)(5) Very knowledgeable No opinion/Don't know4) How would you rate the quality of the repair service?(1) Poor work/Bad service (2)(3) Adequate work/Acceptable service (4)(5) Great work/Excellent service No opinion/Don't know5) How would you rate the speed of the repair service?(1) Very slow/Took too long (2)(3) Somewhat timely/Acceptable turnaround time (4)(5) Very fast/Speedy turnaround time No opinion/Don't know6) How would you rate the cost of the repair service?(1) Very expensive/Is cheaper elsewhere(2)(3) Appropriately/Acceptable price (4)(5) Very affordable/Low cost No opinion/Don't know7) Have you bought a desktop or laptop computer from BLH?I purchased a BLH desktopI purchased a BLH laptopI have purchased multiple BLH computersI have not purchased a BLH computer8) How would you rate the value of your BLH desktop/laptop computer purchase(s)?(1) Very poor value/Not worth the price (2)(3) Appropriately/Acceptable price (4)(5) Very good value/Well worth the price No opinion/Don't know9) How would you rate the reliability of your BLH desktop/laptop computer purchase(s)?(1) Very unreliable/Constantly needs serviced (2)(3) Appropriately/Acceptable reliability (4)(5) Very reliable/Very few issues No opinion/Don't know10) How long have you owned a BLH desktop/laptop computer?A year or lessAbout 2 yearsAbout 3 yearsAbout 4 yearsFive or more yearsI do not own a BLH computer11) Do you know about our BLH Guarantee, where we offer to wipe and reload any BLH computer and replace any parts in stock free of charge?Yes/I have used it beforeNo I did notPlease fill in the comment box below.