Repair Services

At BLH Computers, we value transparency and simplicity.

Our repair services come with a straightforward, flat-rate fee structure to ensure no surprises. Our skilled technicians are equipped to handle a wide range of devices, from Windows PCs to gaming consoles, ensuring top-quality service across all platforms.

PURCHASED FROM BLH? ENJOY EXCLUSIVE BENEFITS

If you bought your system from us, you’re covered by the BLH Guarantee. Enjoy waived labor fees and access to trade-in credits, enhancing your repair experience and providing exceptional value.

REPAIRS FOR NON-BLH SYSTEMS

No matter where you bought your system, we offer flat-rate labor fees and competitive pricing on all repair services. Experience high-quality service you can trust, at rates that make sense.

Services at a Glance

Diagnostics

$40

Simple Part Replacements

$25*

Repair Services

$100 Flat Rate

Screen Replacements

$50*

Secure Data Backup Services

$50*

Expedited Service

$50*

Explore our range of specialized technology solutions

  • Virus/Spyware Removal
  • Power issues or Blue Screen of Death
  • Part Replacements
  • System optimization or Re-Installation
  • Data Backup Solutions
  • Custom Computer Builds
  • Electronic Soldering Repairs
  • Mobile Device Servicing*

Detailed Repair Services

We offer a comprehensive range of repair services, each with straightforward pricing and conditions:

  • Flat-Rate Labor: Our flat-rate labor fee is designed to make repairs predictable and affordable. For less intensive jobs, we reserve the right to lower the fee at our discretion.
  • Simple Part Replacements: If all you need is a part replaced, some parts are easier to replace than others. Before starting any work, we provide an estimate to keep you informed.
  • Screen Repair: Just like the simple parts, replacing a laptop screen can vary in complexity. We’ll give you an estimate before we start, ensuring there are no surprises.

Special Note on Apple Products:

While we provide support for OS-related issues on newer (2018+) Apple computers, hardware repairs or part replacements for these devices are handled exclusively by Apple due to their specific requirements. Similarly, we do not service any Apple mobile devices.

Data Backup Services

We understand the importance of your data and the stress that comes with the risk of losing it. Our comprehensive data backup services are designed to safeguard your valuable information, offering peace of mind in every scenario.

If we can’t retrieve your data, there will be no additional cost.
If we need to step to a higher tier, we will inform you ahead you of time.

Normally all data is restored to the machine where it was originally. For added convenience, we also offer refurbished flash drives upon request for those who prefer or require their data on a portable device, separate from their computer.

Our Tiered Backup Solutions:

  • Tier 1: $50
    The standard solution to keep your essential files safe. Most backups will fall under this rate.
  • Tier 2: $100
    Tailored for situations involving software corruption or data loss. This service includes the use of additional software and hardware tools to retrieve and secure your data. It’s particularly useful when your drive is unresponsive, freezes, or has undergone formatting or accidental file deletion.
  • Tier 3: $200
    Designed for complex cases with hardware corruption. Involves board-level repair and/or replacement to recover and back up your data.
  • Tier 4: $900
    For the most extreme cases when all previous tiers have failed. This service involves a clean room and advanced techniques to recover your data.

Soldering Repair Services

At BLH Computers in Springfield, we specialize in a range of soldering repair services. Our experienced technicians are equipped to handle intricate board-level repairs, wire soldering, and component replacements with precision and care. We can handle an array of board level repair on multiple devices ranging from the Sony Playstation to car dashboards.

Our Soldering Services Include:

  • Board-Level Solder Repair:
    Addressing complex issues at the board level with meticulous attention to detail.
  • Wire Soldering and Repair:
    Repairing broken connections and frayed wires to restore full functionality.
  • Component Replacement:
    We can replace damaged or faulty components.
    Note: In some cases, customers may need to provide or source specific components themselves.

Additional Terms and Conditions:

  • Storage Policy: Items left without contact for over 90 days will be recycled.
  • Warranty: Covers hardware (excluding batteries and accidental damage). Software issues billed separately.
  • Data Responsibility: Maintaining your own backups are always recommended. We offer backup services at standard rates.
  • Data Recovery: No charge if unsuccessful.
  • Estimates: Will contact for costs exceeding initial estimates.
  • Expedited Service: 24-hour turnaround time (excluding weekends), with waived fee if we fail to meet this timeline.
  • Cosmetic Damage: Not responsible for any cosmetic damage during repairs.

Warranty Specifics:

  • In-Stock Parts: Included at no additional cost with any Labor fee or BLH Guarantee. These parts come with a 90-Day warranty from BLH Computers.
  • Out-Of-Stock Parts: Parts not in stock are price quoted and ordered at your discretion only. These parts generally come with a 30-Day warranty from the manufacturer.
  • Labor: All labor comes with a 30-day warranty.
  • Refunds and Returns: Subject to management approval and a 15% restocking fee.
  • Software Exclusions: Warranty does not cover 3rd-party software issues.

Connect With Us

For more information, please contact your nearest store. We’re dedicated to ensuring your satisfaction and peace of mind.